Call 13 3673
Call 13 3673
Boost your battery
If you experience a flat auxiliary battery or need a jump-start, we can provide it under your roadside cover. Plus, if your auxiliary battery fails within 12 months of battery purchase, we’ll replace it at no cost.
If you experience a flat auxiliary battery or need a jump-start, we can provide it under your roadside cover. Plus, if your auxiliary battery fails within 12 months of battery purchase, we’ll replace it at no cost.
If you experience a flat auxiliary battery or need a jump-start, we can provide it under your roadside cover. Plus, if your auxiliary battery fails within 12 months of battery purchase, we’ll replace it at no cost.
If you experience a flat auxiliary battery or need a jump-start, we can provide it under your roadside cover. Plus, if your auxiliary battery fails within 12 months of battery purchase, we’ll replace it at no cost.
Top up fuel
If you get caught with an empty tank, Roadside Assistance will provide a top up to help you get to the nearest re-fuelling facility1. Fuel cost may be at the owner’s expense.
If you get caught with an empty tank, Roadside Assistance will provide a top up to help you get to the nearest re-fuelling facility1. Fuel cost may be at the owner’s expense.
If you get caught with an empty tank, Roadside Assistance will provide a top up to help you get to the nearest re-fuelling facility1. Fuel cost may be at the owner’s expense.
If you get caught with an empty tank, Roadside Assistance will provide a top up to help you get to the nearest re-fuelling facility1. Fuel cost may be at the owner’s expense.
Inflate flat tyres
In the case of a flat tyre, we’re here to pump them up. And if you have a spare, we can change your flat tyre on the spot. Or if necessary, we can organise a tow for you1.
In the case of a flat tyre, we’re here to pump them up. And if you have a spare, we can change your flat tyre on the spot. Or if necessary, we can organise a tow for you1.
In the case of a flat tyre, we’re here to pump them up. And if you have a spare, we can change your flat tyre on the spot. Or if necessary, we can organise a tow for you1.
In the case of a flat tyre, we’re here to pump them up. And if you have a spare, we can change your flat tyre on the spot. Or if necessary, we can organise a tow for you1.
Non-collision breakdowns
Call 13 FORD for non-collision or non-insurance related breakdowns that have disabled your vehicle or made it unsafe to drive.
Call 13 FORD for non-collision or non-insurance related breakdowns that have disabled your vehicle or made it unsafe to drive.
Call 13 FORD for non-collision or non-insurance related breakdowns that have disabled your vehicle or made it unsafe to drive.
Call 13 FORD for non-collision or non-insurance related breakdowns that have disabled your vehicle or made it unsafe to drive.
Towed away
If your vehicle can’t be mobilised we’ll tow it to the nearest Ford Dealer1.
If your vehicle can’t be mobilised we’ll tow it to the nearest Ford Dealer1.
If your vehicle can’t be mobilised we’ll tow it to the nearest Ford Dealer1.
If your vehicle can’t be mobilised we’ll tow it to the nearest Ford Dealer1.
Off road rescue
Where safe to do so, Roadside Assistance can help remove your bogged vehicle, as long as it’s accessible to a Patrol Service Vehicle1..
Where safe to do so, Roadside Assistance can help remove your bogged vehicle, as long as it’s accessible to a Patrol Service Vehicle1..
Where safe to do so, Roadside Assistance can help remove your bogged vehicle, as long as it’s accessible to a Patrol Service Vehicle1..
Where safe to do so, Roadside Assistance can help remove your bogged vehicle, as long as it’s accessible to a Patrol Service Vehicle1..
We’ll tow your trailer
If your vehicle breaks down, a tow can be arranged for any caravan, trailer or horse floats attached to the vehicle1.
If your vehicle breaks down, a tow can be arranged for any caravan, trailer or horse floats attached to the vehicle1.
If your vehicle breaks down, a tow can be arranged for any caravan, trailer or horse floats attached to the vehicle1.
If your vehicle breaks down, a tow can be arranged for any caravan, trailer or horse floats attached to the vehicle1.
Far from home
If your vehicle breaks down and cannot be repaired on the same day when more than 100km from home, accommodation, alternative transport and vehicle recovery are available to you1.
If your vehicle breaks down and cannot be repaired on the same day when more than 100km from home, accommodation, alternative transport and vehicle recovery are available to you1.
If your vehicle breaks down and cannot be repaired on the same day when more than 100km from home, accommodation, alternative transport and vehicle recovery are available to you1.
If your vehicle breaks down and cannot be repaired on the same day when more than 100km from home, accommodation, alternative transport and vehicle recovery are available to you1.
How long will I be covered under the Ford National Roadside Assistance and Auto Club Lifestyle Membership program?
When you first purchase your new Ford vehicle (Retail and Blue Fleet customers), you will receive Ford National Roadside Assistance and Auto Club Lifestyle Membership with your home State or Territory, from the date of first registration. We’ll then renew your cover for up to 12 months, each time you complete a Standard A or B Scheduled Service with a participating Ford Dealer, until your vehicle reaches 7 years of age.
Ford National Roadside Assistance and State Auto Club Lifestyle Membership will cease at the expiration of your 12 month coverage. If you miss a service or go longer than 12 months between services, your vehicle will not be covered for the period between expiration and when the vehicle is presented for service.
When you first purchase your new Ford vehicle (Retail and Blue Fleet customers), you will receive Ford National Roadside Assistance and Auto Club Lifestyle Membership with your home State or Territory, from the date of first registration. We’ll then renew your cover for up to 12 months, each time you complete a Standard A or B Scheduled Service with a participating Ford Dealer, until your vehicle reaches 7 years of age.
Ford National Roadside Assistance and State Auto Club Lifestyle Membership will cease at the expiration of your 12 month coverage. If you miss a service or go longer than 12 months between services, your vehicle will not be covered for the period between expiration and when the vehicle is presented for service.
When you first purchase your new Ford vehicle (Retail and Blue Fleet customers), you will receive Ford National Roadside Assistance and Auto Club Lifestyle Membership with your home State or Territory, from the date of first registration. We’ll then renew your cover for up to 12 months, each time you complete a Standard A or B Scheduled Service with a participating Ford Dealer, until your vehicle reaches 7 years of age.
Ford National Roadside Assistance and State Auto Club Lifestyle Membership will cease at the expiration of your 12 month coverage. If you miss a service or go longer than 12 months between services, your vehicle will not be covered for the period between expiration and when the vehicle is presented for service.
When you first purchase your new Ford vehicle (Retail and Blue Fleet customers), you will receive Ford National Roadside Assistance and Auto Club Lifestyle Membership with your home State or Territory, from the date of first registration. We’ll then renew your cover for up to 12 months, each time you complete a Standard A or B Scheduled Service with a participating Ford Dealer, until your vehicle reaches 7 years of age.
Ford National Roadside Assistance and State Auto Club Lifestyle Membership will cease at the expiration of your 12 month coverage. If you miss a service or go longer than 12 months between services, your vehicle will not be covered for the period between expiration and when the vehicle is presented for service.
How long will it take for my State Auto Club Lifestyle Membership to be created?
Provided we have all your information necessary to register the State Auto Club Lifestyle Membership then processing should not take longer than approximately 14 business days. Where information is incomplete, the Roadside Assistance team will reach out to you by SMS, email or by phone to request the missing information required to process your registration.
Provided we have all your information necessary to register the State Auto Club Lifestyle Membership then processing should not take longer than approximately 14 business days. Where information is incomplete, the Roadside Assistance team will reach out to you by SMS, email or by phone to request the missing information required to process your registration.
Provided we have all your information necessary to register the State Auto Club Lifestyle Membership then processing should not take longer than approximately 14 business days. Where information is incomplete, the Roadside Assistance team will reach out to you by SMS, email or by phone to request the missing information required to process your registration.
Provided we have all your information necessary to register the State Auto Club Lifestyle Membership then processing should not take longer than approximately 14 business days. Where information is incomplete, the Roadside Assistance team will reach out to you by SMS, email or by phone to request the missing information required to process your registration.
My contact details have changed, who should I contact to update these?
You can reach out directly to your State or Territory Auto Club to update your contact details, alternatively please contact your Ford Dealer to provide updated home address, contact number or email address.
You can reach out directly to your State or Territory Auto Club to update your contact details, alternatively please contact your Ford Dealer to provide updated home address, contact number or email address.
You can reach out directly to your State or Territory Auto Club to update your contact details, alternatively please contact your Ford Dealer to provide updated home address, contact number or email address.
You can reach out directly to your State or Territory Auto Club to update your contact details, alternatively please contact your Ford Dealer to provide updated home address, contact number or email address.
I’ve moved Interstate, can I transfer my Ford National Roadside Assistance and Auto Club Lifestyle Membership to my new State or Territory?
Ford National Roadside Assistance applies nationwide, therefore you do not need to transfer your coverage. Your Auto Club Lifestyle Membership will be updated when you complete your next Standard A or B Scheduled Service with a participating Ford Dealer in your new State or Territory, provided your vehicle has not reached 7 years of age.
Ford National Roadside Assistance applies nationwide, therefore you do not need to transfer your coverage. Your Auto Club Lifestyle Membership will be updated when you complete your next Standard A or B Scheduled Service with a participating Ford Dealer in your new State or Territory, provided your vehicle has not reached 7 years of age.
Ford National Roadside Assistance applies nationwide, therefore you do not need to transfer your coverage. Your Auto Club Lifestyle Membership will be updated when you complete your next Standard A or B Scheduled Service with a participating Ford Dealer in your new State or Territory, provided your vehicle has not reached 7 years of age.
Ford National Roadside Assistance applies nationwide, therefore you do not need to transfer your coverage. Your Auto Club Lifestyle Membership will be updated when you complete your next Standard A or B Scheduled Service with a participating Ford Dealer in your new State or Territory, provided your vehicle has not reached 7 years of age.
What happens if I already have an existing State Auto Club Membership?
If you are an existing Auto Club Member, please reach out directly to your local Auto Club and discuss the options available to you regarding your current Auto Club Membership.
If you are an existing Auto Club Member, please reach out directly to your local Auto Club and discuss the options available to you regarding your current Auto Club Membership.
If you are an existing Auto Club Member, please reach out directly to your local Auto Club and discuss the options available to you regarding your current Auto Club Membership.
If you are an existing Auto Club Member, please reach out directly to your local Auto Club and discuss the options available to you regarding your current Auto Club Membership.
FAQs
How long will I be covered under the Ford National Roadside Assistance and Auto Club Lifestyle Membership program?
You’re covered for up to 12 months, each time you complete a scheduled service with a participating Ford Dealer, until your vehicle reaches 7 years of age.
You’re covered for up to 12 months, each time you complete a scheduled service with a participating Ford Dealer, until your vehicle reaches 7 years of age.
You’re covered for up to 12 months, each time you complete a scheduled service with a participating Ford Dealer, until your vehicle reaches 7 years of age.
You’re covered for up to 12 months, each time you complete a scheduled service with a participating Ford Dealer, until your vehicle reaches 7 years of age.
How long will it take for my State Auto Club Lifestyle Membership to be created?
Once we have received all necessary information, the process should take approximately 14 business days.
Once we have received all necessary information, the process should take approximately 14 business days.
Once we have received all necessary information, the process should take approximately 14 business days.
Once we have received all necessary information, the process should take approximately 14 business days.
My contact details have changed, who should I contact to update these?
Either your Ford Dealer, or your State or Territory Auto Club can update your contact details for you.
Either your Ford Dealer, or your State or Territory Auto Club can update your contact details for you.
Either your Ford Dealer, or your State or Territory Auto Club can update your contact details for you.
Either your Ford Dealer, or your State or Territory Auto Club can update your contact details for you.
I’ve moved interstate, can I transfer my Ford National Roadside Assistance and Auto Club Lifestyle Membership to my new state or territory?
Ford National Roadside Assistance applies nationwide, so you do not need to transfer your coverage if you move interstate.
Ford National Roadside Assistance applies nationwide, so you do not need to transfer your coverage if you move interstate.
Ford National Roadside Assistance applies nationwide, so you do not need to transfer your coverage if you move interstate.
Ford National Roadside Assistance applies nationwide, so you do not need to transfer your coverage if you move interstate.
What happens if I already have an existing State Auto Club Membership?
Contact your local Auto Club directly to see what options are available to you regarding your membership.
Contact your local Auto Club directly to see what options are available to you regarding your membership.
Contact your local Auto Club directly to see what options are available to you regarding your membership.
Contact your local Auto Club directly to see what options are available to you regarding your membership.
DISCLOSURES
- Conditions Apply. For full details and terms & conditions, please visit: https://www.ford.com.au/owners/service/t-and-c/ Terms, conditions and service content are subject to change without notice. Ford Roadside Assistance is provided by Assist Australia Pty Ltd ACN 072 530 217. Important: Please note that the Roadside Assistance benefits listed here form a brief overview only. For a full list of your roadside benefits including towing entitlements, and the terms and conditions of your Ford package, please contact the Ford Customer Relations Centre (CRC) on 13 FORD (13 3673).
- Conditions Apply. For full details and terms & conditions, please visit: https://www.ford.com.au/owners/service/t-and-c/ Terms, conditions and service content are subject to change without notice. Ford Roadside Assistance is provided by Assist Australia Pty Ltd ACN 072 530 217. Important: Please note that the Roadside Assistance benefits listed here form a brief overview only. For a full list of your roadside benefits including towing entitlements, and the terms and conditions of your Ford package, please contact the Ford Customer Relations Centre (CRC) on 13 FORD (13 3673).
- Conditions Apply. For full details and terms & conditions, please visit: https://www.ford.com.au/owners/service/t-and-c/ Terms, conditions and service content are subject to change without notice. Ford Roadside Assistance is provided by Assist Australia Pty Ltd ACN 072 530 217. Important: Please note that the Roadside Assistance benefits listed here form a brief overview only. For a full list of your roadside benefits including towing entitlements, and the terms and conditions of your Ford package, please contact the Ford Customer Relations Centre (CRC) on 13 FORD (13 3673).
